fbpx

Can I Receive a Refund for the Challenge Fees or After Successfully Completing the Challenge?

Challenge Fee Refund Process

Yes, we offer both options for a refund.

1. Refund Within 14 Days
If you are not satisfied with our services, you can request a refund within 14 days of purchase, provided your account has not been traded. If 14 days have passed or if the account has been traded, you are no longer eligible for a refund.

How to Request a Refund:
To request a refund within the cancellation period, please contact our customer support team at [email protected] and provide the following details:

  • Full Name

  • Account Number

  • Date of Purchase

  • Reason for Requesting the Refund

2. Refund After Successful Challenge Completion
Once you have successfully completed both phases of the Challenge and request your first withdrawal, we will automatically include your challenge fee refund with your payout. You do not need to submit a separate refund request for the challenge fee.

DISCLAIMER: All information provided on this site is intended solely for educational purposes related to trading on financial markets and does not serve in any way as a specific investment recommendation, business recommendation, investment opportunity analysis or similar general recommendation regarding the trading of investment instruments. ThinkCapital only provides services of simulated trading and educational tools for traders. The information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local laws or regulations. ThinkCapital does not act as a broker and does not accept any deposits. The offered technical solution and data feed is powered by liquidity providers.